Course Code : ED/BS/8703
Course Duration : 16 weeks
Level : 6
Format : online
Course Overview:
This course is designed to enhance your communication skills for both personal and professional success. Whether you're looking to improve verbal, non-verbal, or written communication, this course provides practical strategies and techniques to help you express yourself clearly and confidently.
Key Learning Outcomes:
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Understand the fundamentals of effective communication.
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Develop active listening and interpersonal skills.
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Enhance public speaking and presentation abilities.
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Improve written communication for emails, reports, and messages.
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Learn conflict resolution and negotiation strategies.
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Master non-verbal communication, including body language and tone.
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Adapt communication styles for different audiences and cultural contexts.
Course Modules:
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Introduction to Communication – Basics, importance, and barriers.
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Active Listening & Feedback – Techniques to engage and respond effectively.
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Verbal & Non-verbal Communication – Tone, body language, and clarity.
Assessment & Certification:
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Interactive activities, role-playing, and case studies.
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Final project or presentation.
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Certificate of completion upon passing the assessment.
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- Teacher: Damaris Kendi